Product information:
Applicable to: children
Material: PVC
PVC thickness: 0.35 (mm)
Pattern: cartoon
Application scenario: Swimming and wading
Inside diameter after inflation: Folding canopy + sitting pocket + floating ball (CM)
After filling, outer diameter: S(inner diameter 15CM),L(recommended size 16CM),XL(inner diameter 19CM) (cm)
Packing list:
Folding canopy +Seat pocket + Floating ball
Customer Reviews
I have not received the order, the logistics company has delivered to another address, unacceptable and the seller is doing everything wrong, I want my money back.
Top product. 100% recommended
очень довольна я покупкою ,прішло все акуратно запаковано ,с насосом і закладкою от проколов ,очень приятно удівілі .
Very good quality, I loved the product.
Pas de boîtes cartonnées come les bouées swim bobo alors qu elles étaient plus chers et manquait 3 gonfleur sur les 6 bouées
Shipping Policy
Effective Date: June 23, 2025
At LuxetShop, we’re committed to delivering a seamless, reliable, and transparent shipping experience. Here’s everything you need to know about how we ship your orders.
1. Shipping Destinations & Rates
We currently ship to the following regions:
| Region | Rate | Free Shipping Threshold | Estimated Delivery |
|---|---|---|---|
| United Kingdom | £8.99 | Free for orders over £90 | 5–10 business days |
| United States & Canada | £9.99 | Not applicable | 7–14 business days |
| Europe | £9.99 | Not applicable | 7–15 business days |
✅ All shipping rates are fixed — no hidden fees.
✅ We use reliable carriers for timely delivery.
2. Processing Time
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Orders are processed within 1–3 business days, excluding weekends and public holidays.
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You’ll receive a confirmation email with tracking info once your order is dispatched.
3. Order Tracking
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Once your item ships, you’ll receive an email with a tracking number.
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You can track your order via our website or the shipping carrier's portal.
4. Delayed or Lost Shipments
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Contact us if your order is delayed beyond the estimated delivery window.
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For lost packages, notify us within 14 days of the expected delivery date. Include your order number and tracking details.
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We'll coordinate with the carrier to investigate and may offer a replacement or refund where appropriate.
5. Incorrect Address Policy
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Always double-check your shipping address before completing your purchase.
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If you notice an error, contact us immediately.
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If the order has already shipped, we cannot guarantee address changes. Re-shipping may require additional charges.
6. Order Changes & Cancellations
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You can request to cancel or modify your order within 24 hours of purchase.
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Once your order has shipped, it cannot be changed or canceled.
7. Customs, Duties & Taxes
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International orders may incur customs duties or taxes, payable by the customer upon delivery.
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Delays caused by customs clearance are beyond our control and not the responsibility of LuxetShop.
8. Contact Us
Have a question about shipping? We’re happy to help:
📧 Email: support@luxetshop.com
🏢 Address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA
At LuxetShop, your satisfaction is our priority. We aim to deliver your order safely, on time, and with care.
FAQs
Is my payment information secure?
Absolutely! We use industry-standard encryption and fraud protection to keep your payment details safe and secure. Your privacy is our top priority.
Can I return an item if I change my mind?
Yes – as long as the product is unused, in its original packaging, and in resellable condition, you're eligible to return it within 30 days. Note: return shipping may apply unless the return is due to our error.
What if the product I receive is damaged or defective?
Your satisfaction is our priority! If your item arrives damaged or defective, simply contact us within 7 days of delivery with clear photos or a short video. We'll gladly send a free replacement or issue a full refund, depending on your preference.
How do I start a return or exchange?
It’s easy! Just email our support team within 7 days of receiving your order with your order number and item details. If approved, we’ll send return instructions and a shipping address. Once we receive your item in good condition, you’ll get your refund or replacement.
How do I contact customer support?
You can reach us via email or our contact form on the website. We’re here to help and aim to respond as quickly as possible!
